Work

Case studies

Three systems, three very different days. Each one starts with the people who had to use it.

ChillHill salon storefront
ChillHill · 2026In acceptance testing

Replacing the old POS at a hair and tattoo salon

Bookings only through LINE, cashbook typed by hand, a limited web version

→ web and LINE booking, inventory, scheduling and an online shop in one system

ERP design · Account permissions · Commission calculation

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jijiji.tw · 2026Live Jul to Sep 2026

A rental shop that runs itself at 3 a.m.

Every order handled by hand

→ booking calendar, payment and door-code delivery, automatic

Built with AI coding agents · Payments · Automation

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Valrhona booth at Expo West, Los Angeles
Valrhona · 2024-26Rolled out

Event management for sales, marketing and chefs

130 events tracked in Excel, every rep on a different channel

→ one request-to-guest-list workflow, rolled out to about 32 people across three teams

System design · Rollout & training · Salesforce + Power BI reporting

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Smaller builds
Guest Check-in · 2025

A web app for walk-ins and plus-ones at events, with Excel import and export.